Cancellation Policy
At Jagdamba Traiders, we understand that sometimes you may need to cancel your order. Our cancellation policy ensures a smooth and transparent process for your convenience.
1. Order Cancellation by Customer
Before Shipment:
- You can cancel your order any time before it is shipped.
- To request a cancellation, contact us via:
- Provide your order ID and reason for cancellation.
After Shipment:
- Once the order is shipped, cancellations are not allowed. However, you may initiate a return after receiving the product (as per our Return Policy).
2. Refund for Cancelled Orders
- If you cancel your order before it is shipped, a full refund will be processed.
- Refunds will be credited to your original payment method within 7-15 business days.
- Any applicable transaction fees or additional charges (if any) will be deducted.
3. Order Cancellation by Jagdamba Traiders
We reserve the right to cancel orders in the following situations:
- Product Unavailability: If the item is out of stock or discontinued.
- Payment Issues: If the payment was not successfully processed.
- Incorrect Information: If the order contains incomplete or incorrect details.
In such cases, we will notify you immediately, and a full refund will be processed within 7-15 business days.
4. Non-Cancellable Orders
Orders for the following items cannot be canceled:
- Customized or personalized products.
- Items marked as "Final Sale."
5. Modifying an Order
If you wish to modify your order (e.g., change product, size, or delivery address):
- Contact us immediately after placing the order.
- Modifications are only allowed before the order is shipped.
6. Contact Us
For cancellation requests or any queries related to your order, reach out to us:
Our team is here to assist you and ensure your experience with Jagdamba Traiders remains hassle-free.
Thank you for choosing Jagdamba Traiders!