Return Policy

At Jagdamba Traiders, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help with a hassle-free return process.

1. Eligibility for Returns

• Items must be returned within 7 days of receiving the order.

• Products must be unused, unwashed, and in their original packaging with all tags intact.

• Certain items, such as [e.g., undergarments, customized products], are not eligible for returns due to hygiene or customization reasons.

2. Return Process

• To initiate a return, contact our customer service team via:

  • Email: support@jtkart.com

  • Phone: +917850922250

• Provide your order details, reason for return, and any supporting images (if applicable).

• Our team will guide you through the return process, including providing a return shipping address.

3. Return Shipping

• Customers are responsible for the return shipping costs unless the item received is defective or incorrect.

• We recommend using a trackable shipping service to ensure safe delivery of the returned item.

4. Refund Policy

• Once we receive and inspect your returned item, we will notify you of the status of your refund.

• Approved refunds will be processed within 7-15 business days to your original payment method.

• Shipping charges (if any) are non-refundable unless the return is due to our error.

5. Exchanges

• If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired product.

6. Non-Returnable Items

• The following items cannot be returned:

  • Items marked as "Final Sale"

  • [List of items, e.g., gift cards, personalized products, etc.]

7. Damaged or Defective Items

• If you receive a damaged or defective product, please contact us within 7 days of delivery. We will arrange for a replacement or refund at no extra cost.

Contact Us For any questions or concerns about our return policy, please contact us:

• Email: support@jtkart.com

• Phone: +917850512950

Thank you for shopping with Jagdamba Traiders!